FAQs
Frequently Asked Questions About Care
Moving can be overwhelming. Below are some of the most common questions we receive about assisted living. If you don't see the information you're looking for below, feel free to reach out to us. We would love to help and put your mind at ease.
Payments and Insurance
Payment, Medicare, and Medicaid
Our Financial Information page has answers to many questions about Medicare, Medicaid, insurance, and payments.
Questions on Your Stay
How do I find out about activities?
Our activities and programs are created with residents in mind. We plan activities that suit the needs and capabilities of each resident. Activities include fitness programs, singing, trivia and games, religious meetings, musical performances, and other entertainment. Families are encouraged to participate. An activity calendar is provided so residents can stay informed on upcoming events like parties, movies, outings, and ice cream socials. Family and friends are always invited and encouraged to attend.
What about laundry?
Our laundry service washes your personal clothing in our industrial laundry facility at 180 degrees. Please keep this in mind when packing, and avoid clothing that cannot be washed and dried in hot water, that may fade, or that requires special care. Please label all clothing with your name using a permanent marker on the inside neckline or waistband. Apartment numbers or initials are not effective for labeling. Please mark clearly and include shoes, socks, and other personal items.
Can we bring a family pet?
Residents may have small, well socialized dogs. There are breed restrictions and a deposit is required. We require records of immunizations prior to arrival, and pets must be on a leash at all times when not in your personal residence. Please use caution with pets in congested areas and clean up after them immediately.
How do I get help with my activities of daily living?
Before you move in, you will meet with our Director of Nursing to determine which services you will need. At that time, a care plan will be arranged for you to receive all the assistance you need from our caring, capable staff.
